Product

Patient records

One live record per patient, shared by every module — and by both disciplines.

See every feature

What's included

18 features
  • One record, both disciplines

    Optical and audiology share a single patient record — nothing siloed.

    Optical and audiology
  • One-screen record card

    Find the name and every key detail is immediately to hand.

    Optical and audiology
  • Automatic field colouring

    Critical information colours itself so it can't be missed.

    Optical and audiology
  • User-definable prompts

    Nudge every team member to record things the same way.

    Optical and audiology
  • Live status bar

    DD plans and order status visible the moment the record opens.

    Optical and audiology
  • Patient codes

    Flag patients for alerts, safeguarding notes or campaign targeting.

    Optical and audiology
  • Family groups

    Link households and search by family.

    Optical and audiology
  • Whole-family address moves

    A house move updates every family member in one edit.

    Optical and audiology
  • Duplicate detection & merge

    Spot duplicate records and merge them in a click.

    Optical and audiology
  • Postcode lookup & Google Maps

    Addresses complete themselves, with the map a click away.

    Optical and audiology
  • Document storage

    Any document type stored and retrieved — fields, scans, GP replies.

    Optical and audiology
  • Merging forms & letters

    Forms, letters and documents that merge with patient information.

    Optical and audiology
  • Maintained College database

    College lookups maintained for you, like the GP database.

    Optical
  • Patient portraits

    Put a face to the name at the front desk.

    Optical and audiology
  • Patient journey status & notes

    Track where each patient is, across the whole relationship.

    Optical and audiology
  • Action Points

    Digital post-it notes that keep you ahead of patient queries.

    Optical and audiology
  • Deep patient search

    Search by multiple criteria, with an extensive recent-search memory.

    Optical and audiology
  • Due dates in search results

    Next appointment due highlighted in search — family filter shows the whole household.

    Optical and audiology

Optical Audiology Shared by both

See it in practice

Book a discovery call.

A relaxed chat about your practice — see how patient records would work for you. No pressure, no commitment.